Services
Service Provided
After you purchase the boxes, we will deliver them to your dormitory. Then, on a designated date, we will collect the boxes from your room and bed number and move them into your new dorm room (the moving service is only available during the summer dorm moving period).
Procedure
Once you have purchased the boxes, please provide the following necessary contact information:
- Current dorm room number and bed number
- New dorm room number and bed number
- Desired pick-up date for the box transportation
This information will help us ensure a smooth and efficient move. After submitting these details, the boxes will be delivered to your specified location promptly.
Terms and Conditions
- Service Agreement
1.1 Service Description: The Company provides boxes to students to fill with their belongings, which are then moved to a designated location.
1.2 Booking and Scheduling: Services must be booked in advance. The Company will confirm the pick-up and delivery dates and times. Any changes to the schedule must be communicated at least 24 hours in advance.
1.3 Packing Requirements: The Customer is responsible for packing their belongings securely. The Company is not liable for any damage to items due to inadequate packing. - Prohibited Items
Customers must not pack the following items:
• Perishable goods
• Hazardous materials (flammables, chemicals, etc.)
• Illegal substances
• Valuable items (jewelry, cash, etc.) - Liability
3.1 Exclusions: The Company is not liable for damage to items that are prohibited, inadequately packed, or naturally fragile. - Cancellation and Refunds
5.1 Cancellation Policy: Customers may cancel their booking up to 72 hours before the scheduled pick-up time for a full refund. Cancellations made less than 72 hours in advance may incur a cancellation fee.
5.2 Refunds: Refunds will be processed within 48 hours of cancellation. - Customer Obligations
Customers must:
• Ensure the Box is ready for pick-up at the agreed time.
• Provide accurate delivery information.
Be present at the designated location during pick-up and delivery, or provide an authorized representative.